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Network Issues

Started by Zeraphin on Oct 06, 2004 · 2 posts in thread

Zeraphin (#1)

#1
You may or may not have noticed, the site was experiencing network issues from about 9:30am-ish EST to 11:00am EST. It seems one of the major distribution routers in the data center had a little fit, still waiting on official word, but everything appears to be back in order.

This affected the forums and bport only, not the main game or webpage.
Zeraphin Chan
Dark Angel of Balthildis

Zeraphin (#2)

#2
RFO 10/06/04 car5-X outage

Summary:
On Oct 6 2004 at approximately 9:12am CDT Server Matrix customers who are
routed through SM-CAR5-X.DLLSTX2 experienced degraded performance and in some
cases connectivity loss due to a large DOS attack on one of our customers.
This attack was identified and Planet engineers had the attack mitigated by
approximately 10:01am CDT. As of that time all service should be restored
with the exception of the servers involved in the attack.

Future Mitigation:
We are building a large-scale DOS mitigation site with monitoring to increase
the speed and accuracy of our response to these attacks.