Isabelle
Very true, player interaction is the main purpose of any mud, mmorg, and even games like D&D.
Now I have played D&D for far more years than I have been a mudder. So I tend to think of player interaction as a number of things. Grouping, especially to defeat a powerful foe, is important. Guilds are another prime source of interaction. Even chance meetings that develop into friends have happened to me often in my time here, and as I RP, that’s most of them. But not near the number of friends my daughter has that does not role-play. DL even has a marriage and engagement system, cool. Although my daughter tends to freak out when I meet someone she is engaged to.

But then so have one or two of the guys I spoke with. Guess they never expected to meet her dad so soon!

I could go on, but I won’t, suffice to say that DL provides a lot of interactions for players, more than many out there.
For me, crafting will always be a part of my interaction with other players. I feel that player interaction can only be encouraged, never enforced. The long time I spent as a DM probably accounts for this view, but I have also seen muds that have had problems from trying to enforce interaction too much. DL has a great many ways for players to interact, none of them forced on players, and crafting should be the same. Crafting should encourage interaction, not enforce it. The problem is that often can be a fine line that is hard to see before the deed is done.
If some players are using alts to carry the craft workload, they must feel they need to for some reason.
Lack of interaction with other players who could fill their needs is the most likely reason. Perhaps they can not find a crafter who will do the work, or at a price they can afford, we don’t know. How can we help if we don’t know the problem? A larger and growing player base is one thing that would address many of these troubles by adding crafters and buyers. Allowing one player to craft a greater number and variety of items would also address many of these troubles. If the craft system were to attract players and keep them, that would be the best of both.
Well that is more than enough for one post.
Arureal
High Lord of Lowbies